Here are some important general propane safety tips:

Handle propane tanks carefully.

• Don’t use or store portable propane tanks in basements or living spaces

• Properly secure portable propane tanks when transporting

• Do not leave portable propane tanks in cars or closed vehicles

• Secure temporary tanks when used for building heat, hot water, or cooking

Use propane gas appliances with care.

• Do not use propane gas BBQ grills inside

• Do not use propane stoves or ovens for space heating

• Do not use portable electric generators indoors – keep outside of building

• Have a qualified propane service technician connect appliances and perform a leak test

What to do if you smell gas.

• Immediately extinguish all smoking materials and open flames

• Get everyone out of the area where you suspect the gas is leaking

• Turn off the gas supply valve of your propane tank if it is safe to do so

• Once away from the leak, contact your propane supplier. If you can’t reach them, call 911

• Do not return to the area until your propane retailer, emergency responder, or qualified service technician determines it is safe to do so

• Get your system checked. Before you attempt to use any of your propane appliances, your propane retailer or a qualified service technician must check your entire system to ensure that it is leak-free.

A leak check is required.

In many states, a propane retailer or a qualified service technician must perform a leak check of your propane system before turning on the gas.

Set up regular delivery.

Establish a regular delivery schedule with your propane retailer. Also, periodically check the fuel gauge on your propane tank. If the fuel level drops below 20%, call your propane retailer.

What is odor loss?

Odor loss can also diminish propane's smell. On rare occasions, propane can lose its odor. Several things can cause this including:

• Air, water, or rust in a propane tank or cylinder can reduce propane odor concentration.

• If the propane is leaking underground, its passage through soil may reduce the smell of propane.

• The propane odor may stick to the inside surfaces of gas piping and distribution systems and possibly other materials.

• Since there is a possibility of odor loss or problems with your sense of smell, you should respond immediately to even a faint odor of gas.

If you are concerned that you or others in your home may have difficulty smelling propane, consider buying one or more propane gas detectors.

Consider installing propane gas detectors.

In some circumstances, you may not smell a propane leak. Propane gas detectors are designed to sound an alarm if they sense the presence of propane. Their operation does not depend on the concentration of odorant in the air, just the propane concentration at the detector. We recommend that you consider installing one or more propane gas detectors. This is important if you or others in your home have difficulty smelling propane, or if appliances are in little-used areas in your home where the smell of propane might not be detected. Detectors can provide an additional measure of security. Propane detector quality is important, so be sure the units you buy are listed by Underwriters Laboratories (UL). To be sure propane gas detectors operate properly, install and maintain them as the manufacturer recommends. Even if you install gas detectors, have a qualified service technician inspect your propane system and propane appliances periodically. You may also consider a carbon monoxide alarm to be extra safe.

As always, if you have any questions or concerns about the safety or handling of your propane products, please contact us immediately at 252.473.3200 and have one of our qualified technicians take a look at it as soon as possible.